SYDNEY, Australia, 26 March 2025 – Dynamic Software Solutions (DSS), a leading wholesale supplier of solutions to IT MSP, Managed Print suppliers, and Professional Services firms, today announced the integration of 8×8 VoIP systems with its Dynamic Connect platform. This integration allows clients to effortlessly track and allocate billable hours as traditional phone system usage declines.

DSS’s move is driven by the increasing adoption of 8×8 among legal practices, accounting, and strata management firms, especially in the evolving post-COVID work environment.

“We’ve observed a significant shift towards 8×8 by our clients in recent months,” explained Derek Lawton, Manager, Dynamic Connect platform. “The need for robust 8×8 support became clear, leading our development team to seamlessly integrate it with our platform.”

Dynamic Connect is a cloud-based platform that empowers professional services firms with integrated time billing and cost recovery solutions. It streamlines processes, saves time, enhances productivity, and ultimately boosts revenue.  8×8 facilitates chat, video conferencing, calling, meetings, and collaboration, enabling professionals to stay connected from anywhere, at any time, via the internet.

“The modern workplace has fundamentally changed. Staff are more mobile, embrace remote work, and demand flexibility, yet they require seamless connectivity with colleagues, the office, and clients. 8×8 effectively addresses this need. We’ve seen its popularity surge as traditional phone systems become less prevalent,” Derek stated.

The integration of 8×8 with the Dynamic Connect platform delivers significant benefits to firms:

  • Enhanced Visibility for Improved Management: Dynamic Connect now provides insights into the time spent using 8×8 for client-related activities, along with the nature of those activities. This enhanced visibility empowers management to monitor and optimize staff performance.
  • Simplified Tracking and Allocation: The platform accurately tracks all 8×8 expenses and billable time associated with client work, automatically populating timesheets. This automation saves valuable staff time and reduces administrative overhead.
  • Accurate Billing and Increased Revenue: By capturing every billable minute spent on 8×8 activities for client matters, firms can ensure precise billing. This accuracy minimizes revenue leakage and maximizes profitability.
  • Reduced Office Technology Costs: With the adoption of 8×8 and its integration with Dynamic Connect, firms can reduce their reliance on traditional servers, software, and office phone systems, leading to significant cost savings.

“Our integration of 8×8 with the Dynamic Connect platform further empowers legal, accounting, and strata management firms, enabling them to operate more efficiently, productively, and profitably,” Derek concluded.

To learn more, please visit https://dynamicconnect.com or contact Derek Lawton at +61 (02) 8338 1255.

About Dynamic Software Solutions

Dynamic Software Solutions (DSS) is part of the Dynamic Supplies group of companies, specialising in distribution, software, and logistics. DSS offers a comprehensive range of IT solutions, including office productivity, remote monitoring, print management, cost recovery, document capture, dealer marketing, and sustainability programs, all designed to enhance efficiency and reduce costs for end-users.